Privacy

Effective Date: June 28, 2025

1. Introduction

ZenSync (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.zensync.co or use our services.

2. Information We Collect

a. Information You Provide

• Account Information: Name, email address, company name, role.
  
• Payment Information: Collected and processed securely via our third-party payment provider (e.g., Stripe). We do not store credit card details.
  
• Communication Data: Emails, customer support messages, or feedback.
  

b. Information We Automatically Collect

• Usage Data: Pages visited, time spent, browser type, IP address.
  
• Cookies & Tracking Technologies: Used to improve performance, analytics, and personalization (see Section 6).
  

3. How We Use Your Information

We use your data to:

• Provide and maintain our services.
  
• Process payments and manage subscriptions.
  
• Improve website performance and user experience.
  
• Communicate service updates or promotional offers (you may opt out).
  
• Detect, prevent, and address technical issues or misuse.
  

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Hosting, analytics (e.g., Google Analytics), email marketing tools.
  
• Legal Obligations: If required by law, regulation, or legal process.
  
• Business Transfers: If ZenSync is involved in a merger or acquisition.
  

5. Data Retention

We retain your information only as long as necessary:

• To fulfill the purposes outlined in this policy.
  
• To comply with legal, tax, and accounting obligations.
  

You may request deletion at any time (see Section 8).

6. Cookies and Tracking Technologies

ZenSync uses cookies and similar technologies to:

• Track website traffic and engagement.
  
• Save user preferences.
  
• Serve retargeting or remarketing ads (e.g., via Google Ads, Meta).
  

You can manage cookies through your browser settings.

7. Your Rights

Depending on your location, you have the right to:

• Access, correct, or delete your personal data.
  
• Object to processing or request data portability.
  
• Withdraw consent at any time.
  

To exercise any of these rights, contact us at privacy@zensync.co.

8. Security

We take reasonable measures to protect your information using industry-standard encryption, access controls, and secure hosting. However, no method of transmission over the Internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party services or integrations (e.g., Zendesk, Jira). We are not responsible for the privacy practices of those services. Please review their respective policies.

10. Children’s Privacy

ZenSync is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children.

11. International Data Transfers

If you are located outside Canada or the U.S., your data may be transferred to, stored, and processed in countries that may not offer the same level of data protection as your home jurisdiction.

12. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” If changes are significant, we may notify you via email or through the service.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

ZenSync Privacy Team
privacy@zensync.co